Privacy Policy

The Calming Zone is committed to protecting the privacy of our clients and website visitors. This Privacy Policyexplains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you fill out contact forms or book services, we may collect details such as your name, email address, phone number, and any other information you provide.

  • Usage Data: We collect information about how visitors interact with our website, including pages visited, time spent on our site, and referral sources.

  • Cookies & Tracking Technologies: We use cookies and similar tools to improve website functionality, enhance user experience, and analyze traffic patterns. You can adjust your cookie settings through your browser.

2. How We Use Your Information

We use the information we collect to:

✔ Provide and improve our services
✔ Communicate with you regarding bookings, inquiries, and service updates
✔ Personalise your experience on our website
✔ Analyze website performance and enhance user experience

3. Sharing of Information

  • We do not sell, rent, or trade your personal data with third parties.

  • We may share your information with trusted service providers (e.g., website hosting, email communication) who assist in operating our business, provided they maintain confidentiality.

  • We may disclose your information if required by law or to protect our legal rights.

4. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, and support business operations.

5. Third-Party Services

  • We use Google Analytics and similar tools to monitor website traffic and user behavior. These services may track data across multiple websites.

  • Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

6. Your Rights & Choices

Depending on your location, you may have rights over your personal data, including:

✔ Accessing the information we hold about you
✔ Requesting corrections or updates
✔ Asking for your data to be deleted

To exercise your rights, please contact info@thecalmingzone.com.au.

7. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on our website, and your continued use of our services implies acceptance of the updated terms.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@thecalmingzone.com.au